Job Openings

SHC-NM is currently hiring for the following:

Director of Property & Asset Management
Property Manager at one of our SHC-NM properties.

Please send cover letter and resume to [email protected] or mail to:
SHC-NM Human Resources
P.O. Box 27459
Albuquerque, NM 87125

Director of Property & Asset Management

Job Summary:

Oversee the operations of SHC-NM managed properties to maximize occupancy, increase operational efficiency and profitability, and ensure compliance with property management policies and procedures and funding requirements.

Responsibilities:

  • Hire, train and supervise property management, maintenance, and monitoring staff
  • Provide additional training to property managers, maintenance staff and others as needed, giving special attention to training of personnel regarding interaction with persons dealing with mental illness and their families
  • Develop an understanding of the mechanical systems of each property in consultation with primary vendors
  • Oversee and supervise tenant services, rights, and evictions. Includes oversight of issuing leases and evictions, annual/monthly contract approvals, contract administration, compliance with contract requirements, payment of invoices, investigate and monitor grievances and complaints, and data maintenance and reporting
  • Oversee and supervise coordination with all stakeholders and constituencies
  • Ensure that properties are managed according to the “Uniform Owner-Residential Relations Act” and other related applicable laws
  • Audit tenant files for compliance with state and federal regulations
  • Develop and update plans for continuous improvement in effectiveness and efficiency
  • Develop the annual operating budget for SHC-NM properties
  • Arrange for full cooperation with Audits of program functions and operations, including internal controls for financial accounting, and records and other information
  • Provide coordination of internal audits with monitoring and enforcing contract compliance, and quality assurance
  • Develop and implement systems of data collection, one-site for planning and reporting
  • Maintain and update systems and procedures for program operations, including creating and maintaining a procedure manual for each property

Required Qualifications:

  • Bachelor’s Degree in Business Administration or equivalent education & experience
  • Minimum of five years supervisory experience
  • Minimum of five years property management and asset management or equivalent experience
  • Demonstrable experience working with persons living with disabilities: physical, mental and emotional
  • Experience with federally subsidized properties, such as HUD 811 and/or LIHTC properties, preferred

Needed Attributes:

  • Excellent written and verbal communications skills
  • Strong computer skills with proficiency in Word, Excel and OneSite
  • Ability to organize work flow to meet deadlines
  • Ability to make and maintain positive working relationships
  • Excellent decision making skills

Property Manager

Responsibilities include, but are not limited to:

  • Maintain high occupancy rate
  • Supervise and coordinate the work of the Maintenance Technician, Courtesy Monitors and other service providers
  • Assess, collect and deposit tenant rent, late charges, damage charges, etc.
  • Maintain information in the OneSite property management software
  • Develop marketing strategies, advertise vacant apartments, provide tours, accept applications, perform background checks for prospective tenants
  • Process new tenants to ensure compliance with income and other requirements
  • Perform tenant certifications and re-certifications and maintain tenant files as required for a LIHTC property
  • Issue notices of rule violations to tenants as required by circumstance
  • Address tenant requests appropriately
  • Conduct periodic inspections of tenant apartments to ensure compliance rules and appropriate laws
  • Performs all necessary legal and procedural tasks necessary to evict tenants, as required

EDUCATION/EXPERIENCE:

  • High school diploma or GED
  • Minimum of three years of property management experience
  • Minimum of two years sales/leasing experience
  • Associate’s degree or related work experience can substitute for some property management and sales/leasing experience, but must have a high school diploma
  • Experience using OneSite property management software

SPECIFIC KNOWLEDGE, SKILLS, ABILITIES, LICENSES, CERTIFICATIONS ETC:

  • CPR, First Aid, and Crisis Prevention Intervention (CPI) training preferred
  • Bilingual skills preferred
  • Strong customer service and leasing skills essential
  • Strong computer skills
  • Ability to deal with adverse situations a must
  • Ability to remain calm in stressful situations
  • Excellent oral, written and electronic communications skills a must
  • Ability to empathize with clients and the barriers they face in becoming productive members of the community
  • Knowledge of fair housing laws
  • Ability to maintain positive working relationships
  • Basic computer skills, including familiarity with Word and Excel